SoftGEM Global Technologies LTD ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.softgem.org or use our services.

1. Information We Collect

Personal Information: We may collect personal information that you voluntarily provide to us when you:

  • Contact us through our website or email
  • Request information about our services
  • Subscribe to our newsletter
  • Participate in surveys or feedback forms

This information may include:

  • Name
  • Email address
  • Phone number
  • Company name and job title
  • Any other information you choose to provide

Non-Personal Information: We may also collect non-personal information automatically when you visit our website, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on our website
  • Referring website

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer support
  • Send you information about our services
  • Improve our website and services
  • Send you newsletters and marketing communications (with your consent)
  • Comply with legal obligations

3. How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business
  • Legal Requirements: We may disclose your information if required by law or in response to valid legal requests
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of your personal information
  • Restriction of processing
  • Data portability
  • Objection to processing

To exercise these rights, please contact us using the information provided below.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

SoftGEM Global Technologies LTD
Email: info@softgem.org
Phone: +234 806 467 0536
Address: 4 Lanre Olumide Street, Idado, Lekki Peninsula II 106104, Eti-Osa, Lekki 101233, Lagos, Nigeria